Vanliga Frågor
Are there any discounts for bulk purchases?
Yes, we offer discounts on bulk purchases. Please contact our sales team with the details of your order, and we will provide a custom quote.
Do you offer customer support?
Yes, our customer support team is available 24/7 via email, phone, and live chat. We are here to assist you with any issues or questions you may have.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer service immediately with your order number and a photo of the damage. We will arrange a replacement or a refund.
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. Follow the instructions sent to your email to reset your password securely.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international shipping costs and delivery times vary based on your location.
Can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it. After this period, we may not be able to modify the order, but you can return the items once received.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Standard shipping within the country typically takes 5-7 business days, while international shipping may take 10-14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. For international orders, additional payment options may be available.
How can I track my order?
After your order is shipped, you will receive a tracking number via email. You can use this number on our website or the carrier’s website to track your order’s progress.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.